Postal Service and State Officials Feud Over Mail Voting as Election Looms

Ms. Griswold, the Colorado secretary of state, has called on the Postal Service to fund a “corrective” mailing to residents of her state, and she criticized it for fighting the restraining order in court. “You know, everybody makes mistakes. Just take responsibility and act like a good partner,” she said.

David Partenheimer, a Postal Service spokesman, did not respond to a question about funding another mailer. But he said agency representatives have “had conversations with state election officials offering to work with them on joint messaging to help clear up any confusion for Colorado voters.”

Lee Moak, a Democratic appointee to the Postal Service’s board of governors who leads the board’s election mail committee, defended the postcard, saying it has had a positive effect. In a statement issued on Tuesday, he noted that, since the mailing, nearly 650,000 people had visited a Postal Service website listed on the postcard that provides information on voting by mail, including links to individual states’ election boards.

“Our guidance has been and continues to be that individuals who plan to vote by mail need to understand their state’s rules and deadlines, and plan ahead,” Mr. Moak said in the statement.

But Kim Wyman, the secretary of state of Washington and a Republican, called the postcard “inaccurate,” and said her office planned to correct the misleading information through social media and messaging.

“It would just have been nice to have the information go out correctly on the first try rather than to try to have to explain to people why it was wrong,” Ms. Wyman said.

She said that during Thursday’s call, she intended to ask Mr. DeJoy about the postcard and request that, “if they’re going to do any similar future mailings, please work with us on the copy and work with us on the messaging, so we don’t have to waste any time.”

Alicia Parlapiano contributed reporting from Washington, and Larry Buchanan from New York.