The communist mainland’s latest effort to use China’s growing economic clout to isolate Taiwan’s democratically elected government is further straining ties between Beijing and the U.S. amid a deepening trade dispute.
The U.S. carriers hoped that listing Taipei without a country would be good enough because Korean Air took a similar approach. Korean Air, however, began changing its website far ahead of this week’s deadline, while the U.S. carriers waited until the last minute.
Before the deadline, U.S. airline officials had cautioned that it could take several days to make changes across their websites — including drop-down menus, search-result pages and maps — and other sales outlets.
On Friday, American Airlines was “in the process of implementing changes,” said spokeswoman Shannon Gilson. The other U.S. airlines and the industry’s main U.S. trade group declined to comment or did not respond.
Taiwan and China separated in 1949 following a civil war on the mainland but Beijing claims the island, formally known as the Republic of China, as part of its territory.
The Civil Aviation Administration of China acknowledged on its website that the U.S. airlines had made some changes “but rectification of the content still is incomplete.” It gave no details and phone calls to the agency went unanswered.
Beijing demanded airlines call Taiwan’s capital “Taipei, China.” Three of the U.S. carriers cited by CAAC switched to saying only Taipei, with no country, on their websites. Other destinations have city and country names.
“We complied within the deadline with what we thought was a nice solution for everyone,” American Airlines chairman Doug Parker said in a conference call this week to discuss the airline’s financial results.
The Trump administration rejected the order in May as “Orwellian nonsense” and expressed dismay that airlines obeyed.
Other airlines including British Airways, Air Canada and Lufthansa started using “Taipei, China” to avoid Chinese penalties.
Hawaiian Airlines doesn’t fly to Taiwan. It has a code-sharing agreement with Taiwan’s China Airlines but its website has no mention of Taipei.
Last week, an airline from the Pacific nation of Palau said it shut down due to a drop in tourism from China. Chinese officials last year reportedly told tourist agencies to stop booking trips to Palau to punish the tiny nation for having diplomatic ties with Taiwan.
In January, hotel chain Marriott was ordered to shut down its China website and app for a week after it sent out a customer survey that included Taiwan, Tibet and Hong Kong in a list of countries. News reports said Marriott executives were questioned by police.
The government also criticized fashion brand Zara and other countries for referring to Taiwan as a country on their websites.
David Koenig in Dallas contributed to this report.